"Employees appear to regularly complain that the company privileges sales above customer service. According to one review, “Priority is placed on sales instead of games and customers, pushing people to pre-order games can place them in a situation where they spend good money on a bad game with no possibility of a refund, business’ models place customers at a disadvantage.” It may also be the reason why the video game retailer made the Consumer Report’s annual “naughty” list for bad customer service in 2011. Likely adding to poor customer service, reviews point to high turnover."
*sigh* All of those companies make me sad and verge on a political tirade about the need for a united middle class... At least none of my employers is on the list.